Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this number on our website to track the status of your delivery.

Absolutely! Many of our products can be personalized to reflect your pet’s unique personality. Simply select the customization options when adding the item to your cart.

Standard shipping typically takes 5-7 business days within the U.S. International shipping times vary depending on the destination. Expedited options are also available.

Yes, we ship to many countries worldwide. Shipping rates and delivery times vary based on the destination. Please check our shipping page for more details.

We provide detailed sizing charts on each product page to help you choose the right size. If you're unsure, feel free to contact us for assistance.

If you receive a damaged or incorrect item, please contact our customer service team within 7 days of receiving your order, and we’ll arrange a replacement or refund.

You can cancel or change your order within 24 hours of placing it. After that, it’s likely already in processing or shipping. Please contact us as soon as possible if you need to make changes.

We’re committed to sustainability and use eco-friendly materials wherever possible. Many of our products are made from recycled or sustainable resources.

Each product comes with specific care instructions, which can be found on the product page or included in the packaging. If you have any questions, feel free to reach out to us.